Enrolment Contract and Refund Policy
 
 

Cancellation and Refund Policy

1.
The enrolment fee, accommodation placement fee, guardian placement fee and airport pickup fee are not refundable under any circumstances, including visa rejection.
2.

All refund considerations will be strictly limited to the monies which Uniworld English College or Uniworld High School (UEC/UHS) has actually received. The refund calculation will not include agents¡¯ commission paid either directly by the student or through UEC/UHS on behalf of the student whether the commission was paid before or after monies were received by UEC/UHS.

3.
If a student is refused a visa for study or for an extension of study in Australia, the tuition fees, materials fee, guardian fee and the Homestay accommodation fee will be refunded in full within 4 weeks after receiving a written claim from the student, provided that all original documents and an original letter from the Australian Embassy, High Commission or Immigration Office are supplied to UEC/UHS.
4.
If a student cancels a course no later than 28 days before it is due to commence, the enrolment fee plus 30% of the tuition fee will be forfeited.
5.
If a student cancels a course 28 days or less before it is due to commence, the enrolment fee plus 50% of the tuition fee will be forfeited.
6.
No refund will be given to any student who cancels once a course has commenced.?
7.
No refund will be given to any student who breaches visa conditions or fails to meet course requirements.
8.
When students are enrolled in package courses (English and High School) NO REFUND will be granted in the event of a cancellation or withdrawal from a following (High School) course after the course commencement date of the first (English) course.
9.
UEC/UHS will not authorise the transfer of fees to any other institution or any other student account.
10.
If a student completes a course early or fast-tracks, the full tuition fee and materials fees must be paid before any certification is issued.
11.
If students extend courses, they will be subject to additional fees and those fees must be paid before any certification is issued.
12.
Should UEC/UHS be unable to offer the course for which a student has enrolled, all monies paid to UEC/UHS, including the enrolment fee, will be refunded within 2 weeks of UEC/UHS defaulting on the intended course in which the student has enrolled.
13.
Students who wish to apply for a refund must do so in writing and address it to the Registrar, Uniworld English College or Uniworld High School, P.O. Box K1311 Haymarket, NSW 1240, Australia.
14.
This agreement, and the availability of complaints and appeals process, does not remove the right of the student to take action under Australia's consumer protection laws. UEC/UHS dispute resolution processes do not circumscribe the student's right to pursue other legal remedies.
 

 

 

 

 
 
 
 
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Sydney Institute of Secondary Education Pty Ltd TA Uniworld High School CRICOS 02758D ABN 85 115 015 686
Sydney Institute of English Education Pty Ltd TA Uniworld English College CRICOS 02703G ABN 81 115 015 668
Sydney Institute of Tertiary Education Pty Ltd TA Uniworld Business College CRICOS 02827G NTIS 91283 ABN 87 115 015 695